Your guide to Allegiant Air's cancellation and refund policies

Allegiant Air is a low-cost airline based in the United States that offers scheduled and charter flights to various destinations. Founded in 1997, Allegiant Air has become the nation's ninth largest commercial airline. The airline has a fleet of Airbus A319, A320 and McDonnell Douglas MD-80 aircraft and serves more than 120 destinations in the United States.

Understanding Allegiant Airlines cancellation policy and refund policies is essential for anyone looking to fly with this airline. Unforeseen events can force the cancellation or change of travel plans, and understanding airline policies can help travelers make informed decisions and minimize potential financial losses.

Allegiant Air has a unique cancellation policy. Passengers have 24 hours to cancel without penalty. Subsequently, cancellation fees are charged according to the type of fare and timing. Instead of cash refunds, Allegiant Air typically provides credit vouchers for canceled flights. These coupons can be used for future travel within a certain period.

Allegiant Air primarily provides credit vouchers for canceled flights. However, in some cases passengers may be entitled to compensation. Disruption of an Allegiant Air flight may result in compensation or refund as provided in the contract of carriage or regulatory guidelines. Travelers who purchase an optional travel protection plan may be eligible for a refund based on the terms of the plan.

Allegiant Air Cancellation Policy

Ticket cancellation options

Permissible Reasons for Cancellation: Under Allegiant cancellation policy, Allegiant Air allows passengers to cancel tickets for a variety of reasons, including personal or medical emergencies, changes in travel plans, or unexpected events. The airline usually does not ask for a detailed explanation of ticket cancellations.

Allegiant Flight Cancellation Procedure: Passengers may cancel their reservations by calling Allegiant Air Customer Service at +1-585-935-7101. A representative will assist you with the cancellation process over the phone.

Cancellation Fees or Penalties: Allegiant Air cancellation fees vary by fare type and time of cancellation. To determine the appropriate cancellation price, review the price restrictions associated with the ticket. The higher the cancellation fee, the closer the cancellation is to the departure date.

Flight change and flexibility

Allegiant Air Flight Information Change Policy: Allegiant Air allows passengers to change flight information such as dates, times, and destinations, although changes may result in expenses. Airline policies for flight changes are determined by the fare category and the requested time of the change.

Flexibility to change travel dates or destinations: Allegiant Air provides some flexibility to change travel dates or destinations, however this is subject to availability and fare restrictions.

Flight change fees or charges: Allegiant Air typically charges flight change fees. Actual fees are determined by several standards, including fare type, time of change requested, and availability of alternate flights. It is important to look at the fare rules to determine the applicable change fees.

Allegiant Refund Policy

Refund eligibility criteria

Refund Policy: Allegiant Air usually provides credit vouchers, not cash, for canceled flights. However, in certain circumstances the passenger may be entitled to a refund. Flight disruptions caused by the airline, such as flight cancellations, delays or major changes to flight schedules, may fall into this category.

Refundable ticket types: Refunds are normally available for both refundable and non-refundable tickets. On the other hand, non-refundable tickets may have additional limits and conditions for refunds.

Exceptions for non-refundable tickets: Non-refundable tickets are generally not eligible for a refund. Instead, Allegiant Air typically issues credit vouchers for the price of the canceled reservation. However, there may be exceptions to this regulation in circumstances of aircraft disruption caused by the airline.

Refund process and procedure

How to get a refund: Passengers should contact +1-585-935-7101 to get a refund. Customer care representatives will guide travelers through the refund process and provide information.

Required Documentation and Information: Passengers may be required to submit specific documents or information to support their refund request. It may include information about the canceled reservation, proof of payment, and any supporting documentation related to flight delays or other qualifying conditions.

Refund Processing Timeline: Refund processing timeline may vary. Allegiant Air aims to process refunds as quickly as possible, but the necessary verification and administrative processes may take some time. When calling the customer service line, passengers should ask for an estimated timetable for refunds.

Refund options and limitations

Cash Refund Claim and Calculation: Allegiant Air's primary refund method is not a cash refund. The airline will usually provide credit vouchers for the amount of the canceled booking. However, if the passenger is entitled to a cash refund, the amount will be determined based on the fares and the circumstances of the cancellation.

Future Travel Credit (FTC) as a substitute for cash reimbursement: Future Travel Credit vouchers are the primary means of reimbursement for Allegiant Air. These coupons can be redeemed for future Allegiant Air flights within a certain time frame. The voucher itself contains terms and conditions, including expiry dates and restrictions.

Refundable Ancillary Services and their limitations: Ancillary services such as seat selection, baggage fees or in-flight amenities may be subject to separate refund rules. Some additional services may be refundable if the relevant flight is canceled or interrupted, while others may be subject to limitations or restrictions. Passengers should carefully read the rules and restrictions for the refund of additional services.

Special circumstances and exceptions

Flight disruptions and canceled flights

Allegiant Air Flight Cancellation and Delay Policy: In the event of a flight cancellation or major delay, Allegiant Air will make every effort to accommodate passengers on the next available flight or make alternate arrangements. Updates and instructions will be communicated to affected passengers in a variety of ways, including email, text messages and phone calls.

Passenger Rights and Compensation in the Event of Flight Disruption: Allegiant Air's obligations in the event of a flight disruption are detailed in their contract of carriage and may be subject to regulatory standards. The nature of the disturbance a