What is QuickBooks Error 179?

QuickBooks Error 179  typically occurs when there are issues with bank account information or when multiple users are logged into the same bank account. It manifests itself when you try to update your banking details in QuickBooks Online. The error message might state something like "We can’t update your account. Please try updating later (179)."

Common Causes of QuickBooks Error 179

1. Multiple Users Logged In: If more than one person is logged into the same bank account at the same time through QuickBooks, it can trigger Error 179.

2. Bank Account Issues: Problems with the bank account itself, such as maintenance or technical difficulties, can lead to this error.

3. Browser Cache and Cookies: Accumulated cache or cookies in your web browser can sometimes interfere with the connection between QuickBooks and your bank.

4. Software Issues: Occasionally, bugs within QuickBooks Online or outdated software versions can also contribute to this error.

Resolving QuickBooks Error 179

Here’s a step-by-step guide to troubleshooting and resolving Error 179:

Step 1: Log Out from All Devices

Ensure that no other user is logged into the same bank account through QuickBooks. Multiple simultaneous logins can conflict and trigger this error.

Step 2: Clear Browser Cache and Cookies

1. Google Chrome:

• Click on the three dots at the top right corner.

• Go to "More tools" > "Clear browsing data."

• Choose a time range, select "Cookies and other site data" and "Cached images and files," then click "Clear data."

2. Mozilla Firefox:

• Click on the three horizontal lines at the top right corner.

• Go to "Options" > "Privacy & Security."

• Scroll down to the Cookies and Site Data section and click on "Clear Data."

3. Microsoft Edge:

• Click on the three dots at the top right corner.

• Go to "Settings" > "Privacy, search, and services."

• Under "Clear browsing data," click "Choose what to clear."

Step 3: Update QuickBooks Online

Ensure that your QuickBooks Online software is up to date. QuickBooks frequently releases updates that address bugs and improve overall performance, including resolving known issues like Error 179.

Step 4: Verify Bank Account Details

Double-check the bank account details you’ve entered into QuickBooks Online. Ensure they match the information provided by your bank.

Step 5: Contact QuickBooks Support

If you’ve followed these steps and the error persists, it may be necessary to contact QuickBooks customer support for further assistance. They can provide more specific troubleshooting steps tailored to your situation.

Preventing Future Occurrences

To minimize the chances of encountering QuickBooks Error 179 in the future, consider these proactive measures:

• Scheduled Updates: Avoid updating bank account details during peak times or when multiple users might be accessing the account simultaneously.

• Regular Software Updates: Keep your QuickBooks Online software updated to the latest version to benefit from bug fixes and improvements.

• Browser Maintenance: Periodically clear your browser’s cache and cookies to maintain smooth connectivity between QuickBooks Online and your bank.

By understanding the causes and following these steps, you can effectively manage and resolve QuickBooks Error 179  when it arises. Remember, patience and methodical troubleshooting are key to overcoming such challenges in your small business accounting journey.