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Can an omnichannel contact center integrate with other business systems such as CRM platforms or helpdesk software? | #omni channel contact center

Can an omnichannel contact center integrate with other business systems such as CRM platforms or helpdesk software?

Can an omnichannel contact center integrate with other business systems such as CRM platforms or helpdesk software?

Yes, an omnichannel contact center can integrate seamlessly with other business systems, including Customer Relationship Management (CRM) platforms and helpdesk software.